RESUME

Lead Product Designer

Meta

2022 - Present

• Conducted workshops with cross-functional partners to establish product strategy and design direction.

• Led product and design strategy and capacity planning for CRM, overseeing mid and junior level designers.

• Created low and hi-fidelity designs in Figma using design systems, presented to developers and stakeholders, and conducted design QA after hand-off. 

​

​Lead UX Designer

CDK Global

2019 - 2022

​

• Mentored 2 or more designers at any given time.

• Created quarterly plans and sprint plans, presented to executives, and communicated with developers. 

• Created wireframes and hi-fidelity designs in Sketch and Figma and prototypes in Invision and Figma. 

• Wrote research plans, moderator guides, and conducted usability tests for over 30 studies. 

• Communicated designs to off-shore development team and ensured developed designs adhered to design specs. 

​

​

Sr. UX Designer

MXM, part of Accenture Interactive

2016 - Present

​

• Created UX Brief documentation (including personas, heuristic evaluations, customer journeys, and market research).

• Produced benchmarks to help illustrate design direction and decisions. 

• Created wireframes and prototypes in Axure and Figma, and lead presentations to client. 

• Specialized in health insurance and healthcare websites.  

​

​

UX Designer/Project Manager Consultant

Jillian Hanks (Self-Employed)
​2013 - Current

 

• Created User/Task Flows, User Personas, Competitive Analysis, and User Journeys for mobile apps (iOS and Android), websites, and desktop apps.

• Created low and high fidelity wireframes using a variety of softwares including Omnigraffle, Sketch, Axure, and Balsamiq for mobile apps (iOS and Android). 

• Managed projects including budgets, schedules, and outside vendors. 

​

 

Digital Project Manager

Weezlabs, Inc
​2014 - 2015

 

• Developed creative briefs, project schedules, and wrote business requirements.

• Created UX Flows, User Personas, Competitive Benchmarks, and Feature Lists.

• Managed off-shore resources through Development and QA of multiple mobile sites.

​

​

​

Technical Project Manager

Briabe Mobile Inc. 
​2013 - 2014

 

• Managed off-shore resources through Development and QA of multiple mobile sites.

• Developed creative briefs and project schedules.

• Managed 3-5 campaigns at any time ensuring deliverables are sent in a timely manner to external vendors and publishers.

• Created strategic social media plans and content refresh schedules.